Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hababahdigitalmarketing@gmail.com. Please note that returns will need to be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hababahdigitalmarketing@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom products (such as special orders or personalized items)
Personal care goods (such as beauty products)
Hazardous materials
Flammable liquids or gases
Sale items
Gift cards

If you have questions or concerns about your specific item, please contact us at hababahdigitalmarketing@gmail.com

Exchanges

The fastest way to ensure you get what you want is to return the item you have within 7 days of delivery. Once the return is accepted, you can make a separate purchase for the new item.

To begin the process, email us at hababahdigitalmarketing@gmail.com

European Union 14-Day Cooling-Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To exercise this right, contact us at hababahdigitalmarketing@gmail.com

Refunds

We will notify you once we’ve received and inspected your return and inform you whether the refund has been approved.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at Hababah@gmail.com.

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